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Student Academic and Support Adviser - Pouawhina Maori, Auckland

Who are we?

The University of Auckland is New Zealand's leading University and one of the world's major research universities. The Auckland Law School is ranked as one of the best law schools in the world in the QS World University Rankings. It is the largest law school in New Zealand and has an international reputation for academic excellence.

Situated in the heart of the legal precinct, the Law School has strong links to the legal profession and the judiciary. The School aspires to provide a complete legal education, preparing students for legal practice as well as many other careers in an internationalised world. Its thriving undergraduate and postgraduate programmes offer the largest range of courses of any law faculty in New Zealand and attract high calibre students. The School enjoys excellent international links.

The Opportunity

This role is responsible for supporting our Māori students through the provision of wellbeing, pastoral care and learning support. This involves but is not limited to academic planning and advice, learning support and mentoring combined with administrative activities including admission, enrolment, academic progress and completion checking.

You will have a strong connection to Māori communities and can demonstrate an understanding of and have experience in delivering high quality academic outcomes for Māori students, and in addition, will have strong interpersonal and communication skills, experience in implementing learning support, will be friendly and engaging and have a solid administrative background.

Key Accountabilities:

·        Contribute to developing innovative strategies in partnership with the central Equity office, Associate Deans, Student Academic Advisers, and other Māori support functions, in order to improve Māori student participation, success, retention and completion for all courses and programmes run within the faculty

·        Provide specialist advice and support to students to assist them with all aspects of recruitment, admissions, enrolment, academic progress and completion

·        First point of contact for escalated and in-person student queries and complaints

·        Maintaining confidentiality and trust with Māori students and to ensure support and advice is competent, collaborative, respectful and professional

·        Support and facilitate Tuākana initiatives

·        Contribute to and support recruitment initiatives to attract Māori students

·        Provide advice and support to career development activities and initiatives for Māori students

We are looking for a person who:

The successful candidate will have proven excellence in working with a diverse range of people including students and academics and is comfortable in a dynamic and complex environment. You will also be competent and experienced in using Microsoft Word, Excel and Outlook, with an understanding of equity issues in New Zealand especially with relation to Māori, and an understanding of and competence in tikanga Maori.

For further information about the position, please contact: Dr Suranjika Tittawella, Student Development and Engagement Manager (

Why work for us?

The University of Auckland is committed to providing an excellent working environment through:

·        flexible employment practices

·        career development programmes

·        a competitive salary with five weeks' annual leave

·        company superannuation scheme, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information please visit Staff Benefits on our careers site.

How to apply

Applications close Wednesday, 27 February 2019.

For further information go to

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Maori, Pacific, women, LGBTI, equity groups, parenting support and flexible work go to

Direct enquiries only please - no agencies.