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Group Services Manager – Māori

The opportunity

An exciting fixed term opportunity has emerged for a Group Services Manager - Māori to join the team at Te Puna Wānanga in the Faculty of Education and Social Work.

Reporting to the Director of Faculty Operations, you will lead a small team of professional staff including the Marae Manager, the Marae Administrator, the Group Services Coordinator - Te Puna Wānanga, the Student Support Adviser (Māori), and the Student Academic Adviser - Maori, each of whom has distinct responsibilities. The role provides support to the Head of School in Te Puna Wānanga, and the Te Tumu, and works closely with professional senior management to ensure consistency of process and cross-faculty access to Māori knowledge and expertise.

Success will be measured through your ability to implement strategic initiatives and drive and support change through system and process continuous improvement, creating a high performing team capable of delivering outstanding customer service.

Key roles and responsibilities:

·        Provide strong, effective management to staff

·        Develop and maintain excellent and collaborative working relationships with academic heads and all functional managers

·        Manage and co-ordinate the provision of academic administration and professional services, to support academic head activities

·        Work collaboratively toward continuous improvement processes throughout group services

·        Develop and maintain best practice systems and procedures in accordance with University requirements

·        Maintain finances within the allocated operational budget

To be considered for this position you need to have an excellent understanding of Te Reo and tikanga Māori.

Preference will be given to candidates who can exercise their significant knowledge and expertise in the area of operations management, coupled with staff management experience. This role will suit candidates who have worked in the tertiary education sector or have proven experience working for a large multifaceted, public sector environment, where you have enjoyed working across a number of administrative functions, leading operations within an often demanding and challenging environment.

Ideally you will be tertiary qualified and you will enjoy working collaboratively, be skilled in communicating with diverse people and be confident in working with senior staff. You will also be able to work independently, have excellent written skills, attention to detail combined with sound judgment skills and a strong focus on achieving solutions. You will be comfortable building teams and leading change.

You will demonstrate the ability to build successful partnerships with academics and gain an understanding of key academic drivers. Your ability to work collegially and in partnership with stakeholders and internal customers will enable your success.

The position presents the opportunity to play a key role in the support of faculty operations in NZ's leading tertiary institution.

About us

The University of Auckland's Faulty of Education and Social Work provides for the education of teachers, social workers and counsellors and supports the development of education and training in school, colleges and social services as well as in other professional settings. Its teaching and its research are focused on the theory and the practice of education.

Why work for us?

The University of Auckland is committed to providing an excellent working environment through:

·        flexible employment practices

·        career development programmes

·        a competitive salary with five weeks' annual leave

·        company superannuation scheme, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information please visit 'Staff Benefits' on our career site.

How to apply

Applications close Wednesday, 1 May 2019.

For further information go to

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Maori, Pacific, women, LGBTI, equity groups, parenting support and flexible work go to

Direct enquiries only please - no agencies.